The Queen Theatre

Terms & conditions


Welcome to The Queen Theatre. The following are the rules or “Terms” that govern use of The Queen Theatre web sites and the Services offered on the Site such as email, chat, searches, links, etc. (collectively, “Site”). By using the Site, you agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the Site. The Queen Theatre reserves the right to change these Terms at any time, effective immediately upon posting on the Site.
Permitted Use
You are only authorized to view and to retain a copy of pages of this Site for your own personal use. Any reproduction, publication, or further distribution or public exhibition of materials provided at this site in whole or in part is strictly prohibited. The content and software on this Site is the property of The Queen Theatre and/or its suppliers and is protected by U.S. and international copyright laws. We post a legal notice and various credits on pages of the Site. Please do not remove this notice or these credits, or any additional information contained along with the notices and credits.
Links and Search Results
The Site may automatically produce search results that reference or links to third party sites throughout the World Wide Web. THE QUEEN THEATRE has no control over these Sites or the Content within them. THE QUEEN THEATRE can not guarantee, represent or warrant that the Content contained in the Sites is accurate, legal and/or inoffensive. THE QUEEN THEATRE does not endorse the Content of any third party Site, nor do can we warrant that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against THE QUEEN THEATRE for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results and/or to link to another site. However, if you have a problem with a link from the Site, please let us know at, and we will investigate the link and take appropriate action.
We believe that your privacy and the privacy of all our users is important. Please review our privacy policies. If you post any original Content to the Site, by electronic mail or otherwise, we will treat it as non-confidential and non-proprietary to you. By posting it to the Site, you authorize us to use or allow others to distribute, reproduce or otherwise use the Content. THE QUEEN THEATRE is not liable for any lost data resulting from the operation of our Site and/or the enforcement of the Terms. We urge all users to maintain their own back up versions of any content they submit to the Site.
U.S. Export controls. Software from this site is further subject to United States export controls. No software from this site may be downloaded or otherwise exported or reexported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders. By downloading or using the Software, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.
Refund Policy
Any unused reservations, giftcards, or tickets will be refunded within 14 days of original purchase. Refunds for movie ticket purchases must be requested BEFORE the showtime which the tickets were purchased. Refunds after showtimes have occurred cannot be completed. Please email or call your local facility to request a refund. Please include your transaction date, product purchased, and the name the transaction was purchased under when requesting a refund.
THE QUEEN THEATRE does not promise that the Site or any services, such as email, links or searches offered on the Site will be error-free, uninterrupted, nor that it will provide specific results from use of the Site or any Content, search or link on it. The Site, and its Content are delivered on an “as-is” and “as-available” basis. THE QUEEN THEATRE can not ensure that files you download from the Site will be free of viruses or contamination or destructive features. THE QUEEN THEATRE disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose. THE QUEEN THEATRE will not be liable for any damages of any kind arising from the use of this Site, including without limitation, direct, indirect, incidental, punitive and consequential damages.
If there is any dispute about or involving the Site, by using the Site, you agree that the dispute will be governed by the laws or the State of California without regard to its conflict of law provisions. You agree to personal jurisdiction by and venue in the state and federal courts of the State of California, County of Los Angeles.
You agree to indemnify and hold THE QUEEN THEATRE, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of Your use of the Site, including also your use of the Site to provide a link to another Site or to upload content or other information to the Site.

Privacy Policy

We at The Queen Theatre (“THE QUEEN THEATRE” or “We” or “Us”) respect your privacy and are committed to protecting it through our compliance with this policy, which describes the types of information we may collect from you or that you may provide to us when you visit the website (our “Website”), as well as our practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies to information we collect:
On this Website.
In e-mail, text and other electronic messages between you and this Website.
Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include references or links to this policy.
Through information we receive if you follow us on Facebook and/or Twitter.
It does not apply to information collected by:
Us offline or through any other means, including on any other website operated by us or any third party.
Any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using our Website you agree to this privacy policy, which may change from time to time. Your continued use of this Website after we make any changes will be deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, which may include information:
By which you may be personally identified, such as name, e-mail address, date of birth (“personal information”).
That is about you, but individually does not identify you, such as movie preferences.
About your internet connection, the equipment you use to access our Website and usage details.
We collect this information:
Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, gifs, web beacons, and other tracking technologies.
From third parties. For example, certain of the services offered on the site, including movie ticket purchases are offered through third party service providers with which we have contractual relationships. Regular movie ticket purchases are currently made through Movie Inc., Ready Theater Systems, Omniterm POS and Ticketsoft.
When making an online regular movie ticket purchase you are leaving THE QUEEN THEATRE Website for another party’s site. Any personal or financial information, such as credit or debit card numbers and/or bank or other financial institution account number information that you provide in connection with any such purchase is provided directly to that third party service provider, not Schulman’s THE QUEEN THEATRE, and is subject to the terms of that service provider’s own privacy policies. The movie ticket purchase servicers do not share any of the personal or billing information that you provide in connection with any purchase with Schulman’s THE QUEEN THEATRE, except that the computer servers in our theaters may receive an encrypted credit card number so that it can be matched against your purchase order when you arrive at the theater to print your ticket.
Information You Provide to Us
The information we collect on or through our Website may include:
Information that you provide by filling in forms on our Website. This includes information provided at the time of posting material, or respond to surveys or promotions sponsored by us, and when you report a problem with our Website.
We provide various informative features as part of this Website, including theater and movie information, ticket pricing and show times. We may also offer opportunities for Website interaction, submissions, or registrations. For example, we may offer opportunities to post comments, request information regarding theater rentals or birthday parties, or obtain tickets or gift cards. To operate these features, we may request and collect certain personal information provided by our visitors, including, but not limited to, name, home and email addresses, telephone numbers and other identifying information. We may use collected personal information to respond to visitor inquiries or requests; allow online submissions or registrations; improve our services; protect the security of our visitors, system, service and/or Website; for marketing, advertising and/or promotional use; for resume submissions and employment consideration; and to survey visitors about various topics, including their entertainment preferences and service offerings. We may use contract and/or third-party service providers to provide a specific Website service. The personal information collected through this Website may be combined and maintained with information we collect offline.
Social Media
By following us on Facebook and/or Twitter you accept and agree to be bound by this privacy policy.
Usage Details, IP addresses, Cookies and Other Technologies.
As you navigate through and interact with our Website, we may automatically collect certain information about your equipment, browsing actions and patterns, including:
Details of your visits to our website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically is statistical data and does not identify any individual. It helps us to improve our website and to deliver a better and more personalized service by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our website according to your individual interests.
Speed up your searches.
Recognize you when you return to our website.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.
Flash Cookies. Certain features of our website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
Web Beacons. Pages of our Website may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).
We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources, or you provide to us.
Third-party Advertiser Use of Cookies and Other Tracking Technologies.
Some advertisements on the Website are served by third-party advertisers, ad networks and ad servers. These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect information about our users. This may include information about users’ behavior on this and other websites to serve interested-based (behavioral) advertising. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement, you should contact the responsible advertiser directly.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
To present our website and its contents to you.
To provide you with information that you request from us.
To fulfill any other purpose for which you provide it.
To notify you about changes to our website or any products or services we offer or provide though it.
To allow you to participate in interactive features on our website.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect, or you provide as described in this privacy policy:
To our subsidiaries and affiliates.
To third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose your personal information:
To comply with any court order, law or legal process, including to respond to any government or regulatory request.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of THE QUEEN THEATRE, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an e-mail stating your request to
Promotional Offers from THE QUEEN THEATRE. If you do not wish to have your e-mail address/contact information used by Schulman’s THE QUEEN THEATRE to promote our own or third parties’ products or services, you can opt-out by sending us an e-mail stating your request to If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.
Retention of Personal Information
We retain personal information for as long as it is needed to maintain our business records in the ordinary course, to preserve our database and Website records, to comply with laws governing our business, or if there are authorized requests for retention and/or disclosure from government, law enforcement or the courts. This means that we may retain personal information for years after the initial collection of the information.
How to Change Collected Personal Information
The submission of personal information over our Website is voluntary. You may request that we update or change certain personal information that we have collected about you by contacting us here.
Certain information that we have collected may need to be retained for security purposes, in accordance with various laws or per our business retention practices. We retain the right to refuse to change or delete certain personal information.
Opt-Out- To Remove Your Name and Information From Our Lists
You have the choice to opt-out of receiving marketing communications from us, and to limit our disclosure of your information to other companies. You may opt out by e-mailing us at
Data Security
The safety and security of your information also depends on you. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

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